Delivery Information

Order Processing

Once your order has been successfully placed, we will begin processing it. You will receive an order confirmation email with your order details.

• Orders are processed during normal business working days.
• Dispatch times may vary depending on product availability.
• You will receive delivery updates where tracking is available.

Delivery Times

Delivery times may vary depending on the product, stock availability, and your location within the UK.

Estimated delivery times are provided during checkout or within your order confirmation where applicable.

Delivery Partners

We work with reliable UK courier and logistics partners to deliver your order safely.

Larger appliances may require specialist delivery services due to their size and weight.

Delivery Address

• Please ensure your delivery address is correct before completing your order.
• We cannot be responsible for delays caused by incorrect delivery information.
• If you need to update your address, please contact us as soon as possible.

Receiving Your Order

When your order arrives, please check the packaging and products carefully.

• Report any visible damage as soon as possible.
• Keep all packaging until you are satisfied with your purchase.
• Contact our support team if there are any issues with your delivery.

Delivery Issues

If your order has not arrived within the expected timeframe or you experience any delivery problems, please contact our customer support team with your order number.

We will work with our delivery partners to investigate and resolve the issue as quickly as possible.