HP 27-cr2002na AI Intel Core Ultra 7 255U 68.6 cm (27") 1920 x 1080 pixels All-in-One PC 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Home Wi-Fi 6 (802.11ax) AI PC White

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SKU - BM5M3EA#ABU

£1,094.61

All-in-One Desktop AI 27-cr2002na PC, Windows 11 Home, 27", Intel Core™ Ultra 7, 16GB RAM, 1TB SSD, FHD, Shell white.

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AI-enhanced performance designed to keep up with your day.
Boost productivity with the HP All-in-One Desktop, powered by Intel Core™ Ultra Processors^[2] with built-in AI for fast multitasking. Store files with up to 2TB storage^[3], enjoy fast load times with DDR5 memory, and get instant AI help with the Copilot^[1] key. Intel UHD^[4] graphics enhance visuals, while Wi-Fi 6^[5] ensures smooth connections.

SKU

BM5M3EA#ABU

EAN

0199251269790

Specification

Display
HD type	Full HD
Colour gamut	99%
Panel type	IPS
Display diagonal	68.6 cm (27")
Display resolution	1920 x 1080 pixels
Touchscreen	No
Display brightness	300 cd/m²
Display bezel technology	Micro-Edge
RGB colour space	sRGB
Native aspect ratio	16:9
Anti-glare screen	Yes
Processor
Processor generation	Intel Core Ultra (Series 2)
Processor cache type	L3
Processor boost frequency	5.2 GHz
Processor family	Intel Core Ultra 7
Processor model	255U
Processor cores	12
Processor threads	14
Processor cache	12 MB
Motherboard chipset	Intel SoC
Processor socket	BGA
Processor manufacturer	Intel
Processor base power	15 W
Maximum turbo power	57 W
Efficient-core base frequency	1.7 GHz
Performance-core base frequency	2 GHz
Efficient-core Max Turbo Frequency	4.2 GHz
Performance-core Max Turbo Frequency	5.2 GHz
Performance cores	2
Efficient cores	8
Low Power Efficient-cores	2
Low Power Efficient-core Max Turbo Frequency	2.4 GHz
Low Power Efficient-core Base Frequency	700 MHz
Neural processor unit (NPU)
Neural processor unit (NPU)	Intel AI Boost
Sparsity support	Yes
Windows Studio effects support	Yes
AI software frameworks supported by NPU	DirectML, ONNX RT, OpenVINO, Windows ML
NPU performance up to	12 TOPs
Memory
Memory form factor	DIMM/SO-DIMM
Internal memory	16 GB
Memory layout (slots x size)	1 x 16 GB
Internal memory type	DDR5-SDRAM
Memory slots	2
Memory slots type	SO-DIMM
Memory clock speed	5600 MHz
Memory data transfer rate	5600 MT/s
Hard drive
Number of storage drives installed	1
Storage media	SSD
Total storage capacity	1 TB
Storage
Number of storage drives installed	1
Storage media	SSD
Total storage capacity	1 TB
Optical drive type	No
SSD interface	PCI Express
SSD capacity	1 TB
Number of SSDs installed	1
SSD form factor	M.2
Total SSDs capacity	1 TB
NVMe	Yes
Graphics
Discrete graphics card	No
On-board graphics card family	Intel® UHD Graphics
On-board graphics card	Yes
Discrete graphics card model	Not available
On-board graphics card model	Intel® UHD Graphics
On-board GPU manufacturer	Intel
Audio
Number of speakers	2
Built-in speaker(s)	Yes
RMS rated power	4 W
Built-in microphone	Yes
Camera
Built-in camera	Yes
Camera resolution	1920 x 1080 pixels
Camera HD type	Full HD
Infrared (IR) camera	Yes
Optical drive
Optical drive type	No
Network
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
Wi-Fi	Yes
Wi-Fi standards	Wi-Fi 6 (802.11ax)
Ethernet LAN	Yes
Ethernet LAN data rates	10,100,1000 Mbit/s
Bluetooth	Yes
Bluetooth version	5.4
WLAN controller model	Realtek RTL8852BE
Antenna type	2x2
WLAN controller manufacturer	Realtek
Ports & interfaces
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity	0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity	0
Combo headphone/mic port	Yes
USB 2.0 ports quantity	2
HDMI ports quantity	1
Microphone in	Yes
Ethernet LAN (RJ-45) ports	1
HDMI version	1.4
USB4 Gen 3x2 ports quantity	0
Technical details
Product type	All-in-One PC
Intel® Turbo Boost Technology	Yes
Product colour	White
Memory module type	SODIMM
Sustainable technologies and materials	Ocean-bound plastic; At least 10% recycled metal; At least 40% post-consumer recycled plastic
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR, EPEAT
Weight	6.72 kg
Total carbon footprint (kg of CO2e)	200
General Product Safety Regulation (GPSR) URL	https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true ; HP REG 23010, 08028 Barcelona, Spain ; reg@hp.com
HP GTIN (EAN/UPC)	199251269790
Design
Product colour	White
Colour name	Shell white
Country of origin	China, Thailand
Introduction year	2025
Performance
Market positioning	Everyday
Product type	All-in-One PC
Motherboard chipset	Intel SoC
Software
Operating system installed	Windows 11 Home
Trial software	100 GB Dropbox storage for 3 months
Pre-installed software	1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial
Processor special features
Intel® Turbo Boost Technology	Yes
Brand-specific features
HP segment	Home
HP speaker type	HP Dual Speakers
HP Support Assistant	Yes
HP front camera	HP TrueVision FHD IR
HP Software provided	HP Connection Optimizer; HP Support Assistant; OMEN Gaming Hub; HP Enhanced Lighting
HP Artificial Intelligence	AI PC
HP GTIN (EAN/UPC)	199251269790
Power
AC adapter power	90 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Multimedia
Built-in camera	Yes
Camera resolution	1920 x 1080 pixels
Camera HD type	Full HD
Infrared (IR) camera	Yes
Other features
Trial software	100 GB Dropbox storage for 3 months
On-board graphics card	Yes
SSD interface	PCI Express
SSD capacity	1 TB
Processor socket	BGA
Processor manufacturer	Intel
Pre-installed software	1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial
Power supply	90 W
Numeric keypad	No
Number of SSDs installed	1
Display diagonal (metric)	68.6 cm
Chassis type	All-in-One
Memory module type	SODIMM
Display bezel technology	Micro-Edge
Infrared (IR) camera	Yes
Country of origin	China, Thailand
Manufacturer warranty	1 year (1/1/0) limited warranty includes 1 year of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Carbon footprint
Total carbon footprint (kg of CO2e)	200
Total carbon emissions, w/o use phase (kg of CO2e)	20
Carbon emissions, manufacturing (kg of CO2e)	179
Carbon emissions, logistics (kg of CO2e)	3
Carbon emissions, end-of-life (kg of CO2e)	2
Weight & dimensions
Package width	730 mm
Package depth	175 mm
Package height	520 mm
Package weight	6.72 kg
Width (with stand)	612.5 mm
Depth (with stand)	186.3 mm
Height (with stand)	516.8 mm
Weight (with stand)	6.72 kg
Weight	6.72 kg
Packaging data
Package width	730 mm
Package depth	175 mm
Package height	520 mm
Package weight	6.72 kg
Features
Country of origin	China, Thailand
Sustainability
Sustainable technologies and materials	Ocean-bound plastic; At least 10% recycled metal; At least 40% post-consumer recycled plastic
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR, EPEAT
Packaging content
Mouse included	Yes
Numeric keypad	No
Keyboard included	Yes
Mouse connectivity	Wireless
Keyboard connectivity	Wireless
Logistics data
UNSPSC-code	43211507

Manufacturer

SKU

BM5M3EA#ABU

EAN

0199251269790

Specification

Display
HD type	Full HD
Colour gamut	99%
Panel type	IPS
Display diagonal	68.6 cm (27")
Display resolution	1920 x 1080 pixels
Touchscreen	No
Display brightness	300 cd/m²
Display bezel technology	Micro-Edge
RGB colour space	sRGB
Native aspect ratio	16:9
Anti-glare screen	Yes
Processor
Processor generation	Intel Core Ultra (Series 2)
Processor cache type	L3
Processor boost frequency	5.2 GHz
Processor family	Intel Core Ultra 7
Processor model	255U
Processor cores	12
Processor threads	14
Processor cache	12 MB
Motherboard chipset	Intel SoC
Processor socket	BGA
Processor manufacturer	Intel
Processor base power	15 W
Maximum turbo power	57 W
Efficient-core base frequency	1.7 GHz
Performance-core base frequency	2 GHz
Efficient-core Max Turbo Frequency	4.2 GHz
Performance-core Max Turbo Frequency	5.2 GHz
Performance cores	2
Efficient cores	8
Low Power Efficient-cores	2
Low Power Efficient-core Max Turbo Frequency	2.4 GHz
Low Power Efficient-core Base Frequency	700 MHz
Neural processor unit (NPU)
Neural processor unit (NPU)	Intel AI Boost
Sparsity support	Yes
Windows Studio effects support	Yes
AI software frameworks supported by NPU	DirectML, ONNX RT, OpenVINO, Windows ML
NPU performance up to	12 TOPs
Memory
Memory form factor	DIMM/SO-DIMM
Internal memory	16 GB
Memory layout (slots x size)	1 x 16 GB
Internal memory type	DDR5-SDRAM
Memory slots	2
Memory slots type	SO-DIMM
Memory clock speed	5600 MHz
Memory data transfer rate	5600 MT/s
Hard drive
Number of storage drives installed	1
Storage media	SSD
Total storage capacity	1 TB
Storage
Number of storage drives installed	1
Storage media	SSD
Total storage capacity	1 TB
Optical drive type	No
SSD interface	PCI Express
SSD capacity	1 TB
Number of SSDs installed	1
SSD form factor	M.2
Total SSDs capacity	1 TB
NVMe	Yes
Graphics
Discrete graphics card	No
On-board graphics card family	Intel® UHD Graphics
On-board graphics card	Yes
Discrete graphics card model	Not available
On-board graphics card model	Intel® UHD Graphics
On-board GPU manufacturer	Intel
Audio
Number of speakers	2
Built-in speaker(s)	Yes
RMS rated power	4 W
Built-in microphone	Yes
Camera
Built-in camera	Yes
Camera resolution	1920 x 1080 pixels
Camera HD type	Full HD
Infrared (IR) camera	Yes
Optical drive
Optical drive type	No
Network
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
Wi-Fi	Yes
Wi-Fi standards	Wi-Fi 6 (802.11ax)
Ethernet LAN	Yes
Ethernet LAN data rates	10,100,1000 Mbit/s
Bluetooth	Yes
Bluetooth version	5.4
WLAN controller model	Realtek RTL8852BE
Antenna type	2x2
WLAN controller manufacturer	Realtek
Ports & interfaces
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity	0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity	0
Combo headphone/mic port	Yes
USB 2.0 ports quantity	2
HDMI ports quantity	1
Microphone in	Yes
Ethernet LAN (RJ-45) ports	1
HDMI version	1.4
USB4 Gen 3x2 ports quantity	0
Technical details
Product type	All-in-One PC
Intel® Turbo Boost Technology	Yes
Product colour	White
Memory module type	SODIMM
Sustainable technologies and materials	Ocean-bound plastic; At least 10% recycled metal; At least 40% post-consumer recycled plastic
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR, EPEAT
Weight	6.72 kg
Total carbon footprint (kg of CO2e)	200
General Product Safety Regulation (GPSR) URL	https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true ; HP REG 23010, 08028 Barcelona, Spain ; reg@hp.com
HP GTIN (EAN/UPC)	199251269790
Design
Product colour	White
Colour name	Shell white
Country of origin	China, Thailand
Introduction year	2025
Performance
Market positioning	Everyday
Product type	All-in-One PC
Motherboard chipset	Intel SoC
Software
Operating system installed	Windows 11 Home
Trial software	100 GB Dropbox storage for 3 months
Pre-installed software	1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial
Processor special features
Intel® Turbo Boost Technology	Yes
Brand-specific features
HP segment	Home
HP speaker type	HP Dual Speakers
HP Support Assistant	Yes
HP front camera	HP TrueVision FHD IR
HP Software provided	HP Connection Optimizer; HP Support Assistant; OMEN Gaming Hub; HP Enhanced Lighting
HP Artificial Intelligence	AI PC
HP GTIN (EAN/UPC)	199251269790
Power
AC adapter power	90 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Multimedia
Built-in camera	Yes
Camera resolution	1920 x 1080 pixels
Camera HD type	Full HD
Infrared (IR) camera	Yes
Other features
Trial software	100 GB Dropbox storage for 3 months
On-board graphics card	Yes
SSD interface	PCI Express
SSD capacity	1 TB
Processor socket	BGA
Processor manufacturer	Intel
Pre-installed software	1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial
Power supply	90 W
Numeric keypad	No
Number of SSDs installed	1
Display diagonal (metric)	68.6 cm
Chassis type	All-in-One
Memory module type	SODIMM
Display bezel technology	Micro-Edge
Infrared (IR) camera	Yes
Country of origin	China, Thailand
Manufacturer warranty	1 year (1/1/0) limited warranty includes 1 year of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Carbon footprint
Total carbon footprint (kg of CO2e)	200
Total carbon emissions, w/o use phase (kg of CO2e)	20
Carbon emissions, manufacturing (kg of CO2e)	179
Carbon emissions, logistics (kg of CO2e)	3
Carbon emissions, end-of-life (kg of CO2e)	2
Weight & dimensions
Package width	730 mm
Package depth	175 mm
Package height	520 mm
Package weight	6.72 kg
Width (with stand)	612.5 mm
Depth (with stand)	186.3 mm
Height (with stand)	516.8 mm
Weight (with stand)	6.72 kg
Weight	6.72 kg
Packaging data
Package width	730 mm
Package depth	175 mm
Package height	520 mm
Package weight	6.72 kg
Features
Country of origin	China, Thailand
Sustainability
Sustainable technologies and materials	Ocean-bound plastic; At least 10% recycled metal; At least 40% post-consumer recycled plastic
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR, EPEAT
Packaging content
Mouse included	Yes
Numeric keypad	No
Keyboard included	Yes
Mouse connectivity	Wireless
Keyboard connectivity	Wireless
Logistics data
UNSPSC-code	43211507